News
Press Release
Blue Jay Consulting Provides
Bon Secours Hampton Roads Nurses
With The Gift of Education
Donates to the Bon Secours Maryview Foundation and
Provides Triage Education with Blue Jay Consulting's
Nationally Recognized Expert Jeff Solheim
Orlando, FL., July 1, 2008
News Facts
As a further commitment to the Hampton Roads Community, Blue Jay Consulting is proud to provide the gift of education to the emergency nursing community. Blue Jay Consulting is the Emergency Department consulting firm which has assisted the Bon Secours Hampton Roads Health System in improving emergency department processes, resulting in reduced wait times and improved patient care. The firm announced today it will donate $1000 to the Bon Secours Maryview Foundation to help fund an online emergency department orientation program and provide complimentary triage training courses by its nationally known expert, Jeff Solheim.
Blue Jay Consulting has matched Bon Secours Maryview Medical Center's donation to create five scholarships for recent nursing graduates to obtain one year of the most up to date, rich content, and reliable continuing education courses available. The nurses benefit from a valuable and flexible supplement to their orientation while the hospital gains the ability to recruit top nursing school graduates, strengthen their skills even further, and retain them.
In addition, Blue Jay Consulting's newest consultant and national Emergency Nursing triage expert, Jeff Solheim, provided the entire Bon Secours Hampton Roads Health System with complimentary triage training, focusing on the latest advances in triage assessment.
Quotes
"Blue Jay Consulting is providing a gift that will not only enhance the nurses' lives but patient care as well," said Tom Sweeney, RN, Chief Nursing Officer, Bon Secours Maryview Medical Center, Portsmouth, VA. "This gift only amplifies the incredible work the firm has done turning our Emergency Department around by improving our walk out rate and shortening the length of stay for our patients," Sweeney said.
"Over the past two years Blue Jay Consulting has assisted the Emergency Departments in the Bon Secours Hampton Roads Health System to realize incredible lasting results that improve patient care. This gift allows us to continue to provide the community with the resources to provide the best patient care possible," said Jim Hoelz, Managing Partner of Blue Jay Consulting.
About Blue Jay Consulting
Blue Jay Consulting is comprised of nationally recognized emergency care experts who implement effective, lasting changes to optimize service and throughput in hospital emergency departments. Blue Jay creates outcome-oriented solutions and achieves quantifiable results through process improvement services and enhanced interim leadership. We empower hospitals to be the best they can be. For further information, please visit www.bluejayconsulting.com.
About Bon Secours Maryview Medical Center
Bon Secours Hampton Roads Health System is a leading health care organization known for providing care for the whole person with grace and clinical distinction. Bon Secours brings together a network of hospitals, primary care practices, ambulatory care sites and continuing care facilities to provide quality health care services to the residents of Hampton Roads. Bon Secours, which employs more than 4,000, includes: Bon Secours DePaul Medical Center, Bon Secours Maryview Medical Center, Mary Immaculate Hospital, Bon Secours Health Center at Harbour View, Bon Secours Maryview Nursing Care Center, St. Francis Nursing Center and Bon Secours Health Center at Virginia Beach.
Multimedia Elements
Attached is a photo of (from left to right) Karen McQueen, Director of Foundation Relations and Advancement at Bon Secours' Maryview Medical Center, Jeanne J. Venella RN, Blue Jay Consulting and Antoinette Higgins RN Clinical Educator Emergency Department at Bon Secours' Maryview Medical Center.
Phyllis Theermann
Blue Jay Consulting, LLC
4700 Millenia Boulevard
Suite 175
Orlando, FL 32839
407-210-6570
www.bluejayconsulting.com
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Press Release
Blue Jay Consulting's
Emergency Department Expert Consultants
To present at Conferences Around the World
Orlando, FL., June 17, 2008
News Facts
Blue Jay Consulting's Emergency Department expert team will present at conferences around the world, sharing insight on a variety of Emergency Department subjects including: Emergency Department Process Improvement, Care of the Pediatric Patient, Leadership Skills, Accountability in Nursing Practice, and Developing Good Teams.
At the recent Pennsylvania ENA State Meeting, Blue Jay Consultant, Jeanne Venella, RN, MS, CEN, lectured on Pediatric Triage and Approaches with Children. At the 24th Annual Pediatric Nursing Conference, June 25-29th, in Las Vegas, Ms. Venella will speak about Nickel Mines, the Story of the Amish School Shooting, as well as Assembling your Leadership Toolbox.
JoAnn Lazarus, RN, MSN, CEN, VP Operations-Emergency Services at Blue Jay Consulting spoke recently at the Kansas City ACHE meeting about Current Trends in Emergency Care. She also served as a panelist at this meeting.
Nancy M. Bonalumi, RN, MS, CEN, Senior Consultant at Blue Jay Consulting will be the Keynote Speaker at the Emergency Nursing Conference in Auckland, New Zealand. She will be discussing accountability in nursing practice and developing good teams.
Donna Mason, RN, MS, CEN and Senior Consultant at Blue Jay Consulting will be speaking at the Tennessee Trauma Society August 9 to nurses, paramedics, and EMT's regarding Diversity in Emergency Practice.
At the ENA Annual Meeting and Conference, September 25-28 in Minneapolis, Jeanne Venella will be speaking about ED Process Improvement: How to Harness Your Strength; JoAnn Lazarus will discuss the Heart of Nursing: Caring; and Blue Jay Consulting's newest consultant, Jeff Solheim RN, BRE, MSN(c), CEN, CFRN, will present courses on Facial Trauma and Electrical Burns and well as provide a Certified Emergency Nursing review course.
In addition, Nancy M. Bonalumi will be leading a delegation of emergency and trauma nurses to China in October through the People to People organization.
To learn more about Blue Jay Consulting, visit them at SEPONL (the South East chapter of the Pennsylvania Organization of Nurse Executives) on June 20 in Plymouth Meeting, PA, or at the AHA/Health Forum's Leadership Summit on July 24-26 in San Diego.
About Blue Jay Consulting
Blue Jay Consulting is comprised of nationally recognized emergency care experts who implement effective, lasting changes to optimize service and throughput in hospital emergency departments. Blue Jay creates outcome-oriented solutions and achieves quantifiable results through process improvement services and enhanced interim leadership. We empower hospitals to be the best they can be. For further information, please visit www.bluejayconsulting.com.
Phyllis Theermann
Blue Jay Consulting, LLC
4700 Millenia Boulevard
Suite 175
Orlando, FL 32839
407-210-6570
www.bluejayconsulting.com
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Blue Jay Consulting Enabled the Emergency Department
At Capital Regional Medical Center to
Deliver Outstanding Service to Patients in
10 Minutes or Less
Orlando, Fla., June 10, 2008 -- World class Emergency Department consulting firm, Blue Jay Consulting, LLC enabled Capital Regional Medical Center in Tallahassee, Florida to decrease Emergency Department patient wait times to ten minutes or less. In addition the team of experts improved patient throughput, decreased the amount of "left without being seen" patients, and enhanced patient satisfaction scores.
In pursuit of this 198-bed hospital's commitment to improve the quality of healthcare in its community, the management team recognized the need to enhance its Emergency Department and charted Blue Jay Consulting with that task.
Seeing over 50,000 patients a year, the hospital had high lengths of stay, hold times and walk out rates. The goal was to focus on throughput by getting patients to an ED bed, discharging patients or moving them upstairs to a room in a more timely fashion. Communications, work flow, and education issues stood in the way.
Meetings with staff and the ED Nursing and Medical Directors, along with observations of processes, provided Blue Jay Consulting with the information to move forward. Based on these findings, Blue Jay determined the strategy that needed to be implemented.
A steering committee was formed made up of staff from the ED to determine what needed to be changed. This provided the hospital with ownership of the project from the beginning.
Blue Jay Consulting, working with the steering committee, implemented processes to improve communications, streamline triage and realign staffing to more effectively move patients through -- avoiding congestion in the ED waiting area. Additionally, to improve flow, the role of facilitator was created to move patients more quickly through the department. The team succeeded and was able to lower the walk out rate from 3.6% to 0.7%. With the national standard less than two percent, this is a tremendous improvement.
Financially, the organization will realize an increase in annualized revenue as a result of capturing these visits. This increase does not include the additional contribution margin from laboratory testing, radiology exams or from an increase in admissions.
"With Blue Jay Consulting on our side, we completed an initiative to increase performance level to 90% compared to our peers. We couldn't be more pleased with the 5:1 return on investment plus the empowerment to become the most efficient emergency department in Tallahassee." - said Sharon L. Roush, Chief Executive Officer, Capital Regional Medical Center
"Blue Jay Consulting conducts numerous ED performance optimization engagements across the country. Our on-site consultants deliver outstanding, long lasting results that empowered Capital Regional Medical Center's ED team and put in place a variety of process changes." - said Mark Feinberg, Managing Partner, Blue Jay Consulting
About Blue Jay Consulting, LLC
Blue Jay Consulting is comprised of nationally recognized emergency care experts who implement effective, lasting changes to optimize service and throughput in hospital emergency departments. Blue Jay creates outcome-oriented solutions and achieves quantifiable results through process improvement services and enhanced interim leadership. We empower hospitals to be the best they can be. For further information, please visit www.bluejayconsulting.com.
Phyllis Theermann
Blue Jay Consulting, LLC
4700 Millenia Boulevard
Suite 175
Orlando, FL 32839
407-210-6570
www.bluejayconsulting.com
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Blue Jay Consulting, LLC names JoAnn Lazarus to lead Emergency Services Group
Orlando, Florida, February 26, 2008 -- Blue Jay Consulting, LLC, a leading provider of consulting services to hospital emergency departments nationwide, today announced the appointment of JoAnn Lazarus, RN, MSN, CEN as vice president of operations -- emergency services.
JoAnn will be responsible for the management and development of the Blue Jay consultants working in the emergency care market. She will report to Jim Hoelz, co-founder and managing partner of Blue Jay Consulting, LLC.
JoAnn has been with Blue Jay since its inception in May of 2006. "She has been instrumental in the growth of our company and she is well respected by her peers," said Hoelz. "Her leadership and strategic focus have been keys to our success. We thank her for her past contributions and look forward to her focus on growing our business."
JoAnn is a 35-year veteran of the health-care industry with a broad range of clinical and consulting experience. Prior to Blue Jay, she was with Cardinal Health, where she served as a clinical services consultant. Previously, she was director of client services at EN-CHART, and a clinical analyst and consultant at EmSTAT Corporation.
JoAnn is a long-time state and national leader in the Emergency Nurses Association, where she served as the 2007 secretary/treasurer. In addition, she is an active member of the Texas Emergency Nurses Association. Her nursing degrees include an associate degree, a bachelor of science and a master of science with an administrative specialty in critical care.
About Blue Jay Consulting, LLC
Headquartered in Orlando Florida, Blue Jay Consulting, LLC is a leading provider of consulting services to hospital emergency departments nationwide. More information about the company may be found at www.bluejayconsulting.com.
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